About Me

Lead Product Manager at Bitpanda

May 2025 – Now | Berlin (Hybrid)

Trading – New Asset Classes for 6M+ Users

January 2023 – May 2025 | Berlin (Remote)

Lead Product Manager at Börse Stuttgart Digital | Shaping the Future of Finance Through Innovative Crypto Solutions | Driving User-Centric Experiences in Mobile and Web Applications

  • Leading two specialized squads focused on User Experience, Monetization & Engagement for both mobile and web platforms.
  • Implementing continuous discovery processes to align product development with user needs and market trends.
  • Introduced a new collaborative process between product and tech teams, enhancing ownership, focus, and efficiency.
  • Developed and managed a staking release strategy, optimizing product updates and launches.
  • Created a company-wide idea backlog, facilitating innovation and efficient prioritization of new product ideas.
  • Spearheaded the evolution of the app, significantly improving user experience and engagement in a red ocean environment.

Senior Product Manager at Börse Stuttgart Digital

September 2021 – December 2022 | Berlin (Remote)

Development of a Growth Team & Development plus release of a securities product

  • Developed and launched securities trading for BISON, resulting in a large growth of new users, and an increase in active trading users
  • Managed the creation of highly engaging and effective trading, asset discovery, portfolio features, and onboarding experiences, with a focus on user-centered product management principles, resulting in increased user engagement and retention
  • Implemented an ambitious strategy that involved closely monitoring the competitive landscape and proactively updating the roadmap to keep BISON ahead of the curve within the industry
  • Created and led a cross-functional growth team for a crypto trading app
  • Established a compounding growth strategy featuring North Star metrics, OKRs, and growth loops
  • Improved conversion through rapid growth framework with full company buy-in; rolled out across entire organization
  • Spearheaded the inception and maintenance of the entire AAARRR funnel for the app

Checkout my talk at Roadmunk’s Recess: Product Management in the gaming and music industry, user discovery and who my favourite artists are!

Senior Product Manager at Universal Music

April 2018 – August 2021 | Berlin

Development, release and live ops of a gamified music discovery app for iOS and Android.

  • Increased engagement metrics by 24% & retention by 4% through constant user discovery and the iterative development process
  • Created alignment of product roadmap and goals to support Universal Music’s vision
  • Assembled and managed a team of engineers and designers that delivered v2 of a flagship music discovery app with significantly improved engagement
  • Architected international rollout plan that garnered financial support of Universal Music’s executive management board

Product Manager – Growth & Mobile at Nexon Europe

Mar 2017 – Apr 2018 | Berlin

Development, release and live ops of mobile and desktop games.

  • Launching & Live Ops of mobile games (iOS & Android).
  • Definition of features by designing wireframes and development specifications.
  • Creation of a feature roadmap.
  • Analysis of player behavior KPIs and stakeholder requirements to define product objectives.
  • UAC activities with the Marketing team.
  • Managing product updates including maintenance preparation and QA.
  • Creation of promotion to drive conversion and improve monetization.
  • Competitive analysis to determine best practice.
Ralf Herzel - Product & Growth